Returns & Exchanges
At Touchuppaint, we want you to be completely satisfied with your fashion purchase, which is why we offer a 30-day window for returns and exchanges on all unworn items. Simply ensure your garments are in their original condition with tags attached to qualify for a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Items
Carefully place the unworn clothing back into its original packaging, ensuring all designer tags and hygiene seals remain intact.
- 3.Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and securely affix it to the outside of your return package.
- 4.Drop Off and Track
Hand your package to any authorized carrier location and keep your tracking receipt; your refund will be processed within 5-7 business days of arrival.